Support
We're a small team and we read every message. Here are answers to the most common questions, and how to reach us.
Contact us
Email support@bibleversesandmemes.com. Tell us which phone you use and what happened, and we'll get back to you, usually within two working days.
To report a post or a prayer request, use Report on it in the app: it reaches our moderators straight away.
Bible Plus and purchases
Restore a purchase. Open the app, go to Me › Bible Plus, then tap Restore. Use the same Apple Account or Google account you bought it with.
Cancel a subscription. On iPhone: Settings › your name › Subscriptions. On Android: Google Play › your profile › Payments & subscriptions. You keep Bible Plus until the end of the period you paid for.
Refunds. Purchases are handled by Apple and Google. Request a refund at reportaproblem.apple.com (iPhone) or in Google Play's order history (Android).
Widgets
iPhone: touch and hold an empty spot on your Home Screen, tap Edit › Add Widget, and search for “Bible Verses”. Choose the verse of the day, your saved verses or the daily quiz.
Android: in the app, open Discover › Home screen widgets and tap Add.
Backup and a new phone
Your saved posts, journal and cards are kept on your phone. To move them, open Me › Backup & restore and tap Back up now: on iPhone it goes to your own iCloud, on Android to your own Google Drive. On the new phone, open the same screen and tap Restore backup.
Something isn't working
Make sure you have the latest version from the App Store or Google Play, then close and reopen the app. Posts need an internet connection the first time; download a week of posts from Discover › Offline reading for when you're offline. Still stuck? Email us.
Delete your data
Everything you save stays on your phone: deleting the app removes it. If you published verse cards or sent reports, delete them from Settings › Privacy & storage in the app, or email us and we'll remove them. See the privacy policy for details.